Improving with kawak®

Have the option of creating an auditing activity in the itinerary related to the Opening Meeting and Closing Meeting where instead of creating a checklist, the minutes of the meeting can be attached. (For customers who don't have a minutes module).

It is very important that you please consider implementing the weekly frequency option in the inspection module, since it is currently not available and it is quite tedious to have to schedule them one by one.

it is proposed to incorporate a 360° evaluation model in the auditing and inspection module, specifically in the auditor evaluation configuration functionality. This approach would allow the integration of three complementary perspectives: Self-evaluation: the auditor reflects on his own performance, identifying strengths and opportunities for improvement. Coevaluation: peer evaluation, which promotes collaborative learning and mutual recognition. Heteroevaluation: evaluation carried out by superiors or managers of the process, which guarantees objectivity and alignment with institutional standards

When an auditing program is closed, you cannot log in to view any itinerary, report, or anything. It forces us to reopen the program to be able to consult past information. We find it very cumbersome to have to reopen an auditing program to be able to consult a previous audit. We request that there be a way to consult previous programs in read-only mode, since at least in our organization, we consult the results of previous audits to make decisions

It is suggested that the Auditors module in the “Dashboard” include the option of generating a report with the status and percentage of progress of the non-compliances and observations generated by the Auditors

In the parameterization of the audit, it is important that there are two roles: the reviewer of the itinerary and the approver. It would be useful if the reviewer can leave their comments and whether or not they approve the itinerary and record the review date.

In the itineraries when carrying out the audit, it is very important that the activity being evaluated appears, since it is only listed in the itineraries. The same for the generation of the audit report, the activity that was evaluated does not appear, it is important that the activity be related, and the question being evaluated. It is important that the images that are attached in the format appear completely and are generated together with the final report, since the photographic record is important in the final report of the audit, (not as shown in the attached image, since only a small icon of the uploaded image appears).

inspections are scheduled, however there is no traceability of the actual day or date on which said inspection was carried out. I don't know if it is possible that when the report is finalized, the traceability of that actual date on which it was executed or closed will remain

When scheduling a verification, one gives an estimated time, however, there is no traceability of the actual date on which the inspection is executed or the inspection is completed. For invima's regulatory compliance, it is important to leave traceability when the actual date the verification was carried out.

In audit evaluations, when auditees evaluate auditors, if they don't evaluate them, the result is marked as 0% and weighs equally on the result. For example: if an auditor performed 4 audits within a program, and the results are as follows: Audit 1:100% Audit 2: the auditee did not respond to the evaluation (i.e. 0%) Audit 3:100% Audit 4: the auditee did not respond to the evaluation (i.e. 0%) In this case, the auditor should appear 100% on average, since he obtained 100% in both evaluated audits. But currently, the system fails and returns 50%, because it makes 200/4 = 50, as if the auditee had actually set a zero, which is NOT the case. I already asked for it several times but I didn't get a response. Currently, I have to do the manual calculations since the result that Kawak gives is not reliable