RENAME THE K-FLOW “I'M DONE” BUTTON
Nikol Vanessa Gomez Tarache
We kindly ask you to evaluate the possibility of changing the label of the green “I'm done” button to “Next” or “Continue” on those forms that have more than one stage of completion.
We have identified that some users interpret the “I finished” button as the total completion of the process, so they leave the form after completing the first stage, without continuing with the following required sections. This situation results in incomplete records and may affect the quality and consistency of the information collected.
We believe that the use of labels such as “Next” or “Continue” would more clearly reflect that the process has not yet been completed and that there are steps to be completed, thus improving the user experience and reducing the likelihood of errors in the process.